Training

Working as an Accoung Manager is very demanding. During the first couple of months or your work in O2 you will undergo intensive adaptation process.

  • The first day will be dedicated to Connecting Day (Where you will obtain basic information about our company, structure and also how to use our internal computer systems, which you will need for your work).
  • Following two months will be dedicated to intense training Courses on communication and sales skills and introduction of our product portfolio
  • The training is combined with practical sessions, during which the new Account Manager cooperates with more senior colleague
  • Training takes place in Prague in our Training Center
  • You will learn how to work with all of our internal computer systems
  • At the end of your training you will pass an official Product exam

Your professional development does not stop after the adaptation period. There are other special training activities planned for every year:

Product Certification

  • The goal is mastering of more complex products and services
  • Is composed of three levels
  • Starts 6 months after the adaptation period
  • Next 12 months are dedicated to obtaining remaining two levels of certification
  • Certification consists of short product seminars and workshops

Sales Academy

  • Long term development program for improving sales skills
  • Participants: all of our Account Managers and Managers in SME and Corporate segments
  • Three year program
  • Individual investment per participant during the three year period is approximately 100.000 Czech Crowns

More about the program:

  • Training in unique sales methodology designed to increase customer satisfaction an creation of new added value for our customers.
  • Regular meetings with superior are integral part of the program.
  • Program is connected with practice.
  • Another integral part of the program are consultations of concrete sales cases (currently for example about how to manage sales cases in the times of economic slowdown).
  • Account Managers are seeking to obtain accreditation in Sales Academy (bronze, silver, gold), which enables them to receive regular formal feedback from their superior and external couches.
  • Thanks to accreditations in Sales Academy the Account Managers obtain and therefore apply knowledge and experience which leads to easier achievement of sales targets and acquisition of new opportunities.